TERMS & CONDITIONS

Introduction
The website www.aureolehotel.com is owned by A-1 Heights & Hospitality Pvt. Ltd.
The terms and conditions set out below (“Conditions”) apply to your use of this web site and related web sites (“Site”), including the use of the information services offered on the Site. In accessing and using the Site, you agree to be bound by these Conditions so please carefully read this section before proceeding. If you do not accept these Conditions, you must refrain from using the Site. These Conditions must be read in conjunction with any other applicable terms and conditions governing the use of the Site.
Conditions
1. Site
The Site makes available information relating to A-1 Heights & Hospitality Pvt. Ltd, a corporation constituted under the laws of India, and its subsidiaries, controlled entities, affiliates and related parties.
2. Trade Marks
The Site contains “A-1 Heights & Hospitality Pvt. Ltd” trade and service marks and devices (including the word “A-1 Heights & Hospitality Pvt. Ltd”) and other valuable trade or service marks owned by A-1 Heights & Hospitality Pvt. Ltd or licensed to A-1 Heights & Hospitality Pvt. Ltd to distinguish its services and products. These trade and service marks and related intellectual property are protected from copying and simulation under national and international laws and may not be reproduced or copied without the express prior written consent of A-1 Heights & Hospitality Pvt. Ltd. Without limitation, you must not use any of the said trade or service marks: in or as the whole or part of your own trade marks; in connection with activities, products or services which are not undertaken or provided by A-1 Heights & Hospitality Pvt. Ltd; in a manner which may be confusing, misleading or deceptive; or in a manner that disparages A-1 Heights & Hospitality Pvt. Ltd or its information, products or services (including this Site).
3. Copyright
The information, text, graphics, images, sounds, links and all other information and software published or otherwise contained in the Site (“Information”) are either owned exclusively by A-1 Heights & Hospitality Pvt. Ltd or licensed by A-1 Heights & Hospitality Pvt. Ltd and except as specifically provided in these Conditions may not be copied, distributed, displayed, reproduced or transmitted, in any form or by any means whether electronic, mechanical, photocopying, recording, or otherwise, without the prior written approval of A-1 Heights & Hospitality Pvt. Ltd. Without limitation you may not, without such approval from A-1 Heights & Hospitality Pvt. Ltd, create derivative works from any part of the Site or commercialise any Information, products or services obtained from any part of the Site. Information procured from a third party may be the subject of copyright owned by that third party.
4. Your Use
The Site is for your personal non commercial use and the Information may be downloaded or printed by you solely for that purpose. This right to use the Information is a license only, not a transfer of title, and is subject to the following restrictions: the Information may not be used for any commercial purpose or public display, performance, sale or rental; no copyright or other proprietary notices may be removed. The Information may not be transferred to another person; software may not be interfered with in any manner; every person downloading, reproducing or otherwise using the Information must prevent any unauthorized copying of the Information; you will only use the Information for lawful purposes and in accordance with these Conditions.
5. Information
You accept that all Information provided on the Site or any other material accessed through the Site including via any Linked Web Site (refer Condition 8) is general information and is not in the nature of advice. You also accept that all of the Information is provided on an "as is" basis and to the extent permitted by law, is provided without any warranty, representation or condition of any kind whether express, implied, statutory or otherwise. You assume all responsibility and risk for your use of or reliance upon the Information and the Site or any other material accessed through the Site including via any Linked Web Site. Whilst A-1 Heights & Hospitality Pvt. Ltd seeks to ensue that the Information is reliable and accurate, errors and omissions may occur and therefore, to the extent permitted by law, A-1 Heights & Hospitality Pvt. Ltd does not make or give any representation or warranty (express or implied) of any kind as to any matter relating to the Site and any Linked Web Site, including without limitation, as to merchantability, non infringement of intellectual property rights or fitness for purpose. In particular A-1 Heights & Hospitality Pvt. Ltd does not warrant that the Information or any other material accessed through the Site including via any Linked Web Site is reliable, accurate or complete including, without limitation, information relating to prices and availability; or your access to Information or any other material accessed through the Site including via any Linked Web Site will be uninterrupted, timely or secure. A-1 Heights & Hospitality Pvt. Ltd is not liable for any loss (direct or indirect) resulting from any action taken or reliance made by you on the Information or any other material accessed through the Site including via any Linked Web Site. You should make your own inquiries and seek independent professional advice before acting or relying on any such information or material. A-1 Heights & Hospitality Pvt. Ltd may from time to time update, modify or add to the Information, including these Conditions and absolutely reserves the right to make such changes without any obligation to notify past, current or prospective users of the Site. Unless otherwise specified to the contrary all new Information shall be subject to these Conditions. A-1 Heights & Hospitality Pvt. Ltd does not guarantee that the Site will operate continuously or without interruption or be error free. In addition, A-1 Heights & Hospitality Pvt. Ltd may also suspend or discontinue any aspect of the Site at any time without being liable for any direct or indirect loss as a result of such action.
6. Liability Disclaimer & Exclusion
In no event shall A-1 Heights & Hospitality Pvt. Ltd be responsible for any direct, indirect, special, incidental or consequential loss or damage, however arising and whether in contract, tort or otherwise, which you may suffer in connection with or arising out of: your use of the Site or any Linked Web Site; or your use of or reliance on Information or any other material accessed through the Site including via any Linked Web Site; including without limitation, loss or damage by way of loss of profits, loss of business opportunity, business interruption or loss of information. These Conditions do not purport to exclude liability arising by any applicable law if, and to the extent, such liability cannot be lawfully excluded, however, .to the extent permitted by law, all warranties, terms or conditions which would otherwise be implied into these Conditions are hereby excluded. Where applicable law implies any warranty, term or condition, and that law prohibits exclusion or modification of the application of or the liability of A-1 Heights & Hospitality Pvt. Ltd under, any such warranty, term or condition, then the liability of A-1 Heights & Hospitality Pvt. Ltd shall include liability for that warranty, term or condition but such liability will be limited for a breach of that warranty, term or condition to one or more of the following: if the breach relates to services, the supply of the services again or payment of the cost of having the services supplied again; and if the breach relates to products and the products can be repaired, repair of such products or payment of the costs of having the products repaired, but otherwise, replacement of the products or the supply of equivalent products or payment of the cost of replacing the products or of acquiring equivalent products.

PRIVACY POLICY

For us privacy for our valued customer is very important. We strongly believe that the personal information of our customers should not be shared with the third party without the prior consent or request from the customer. Privacy is the right of an individual and at the Gandhi intenational the information of the customer such as contact no., email, addresses etc is used only for the internal purpose and not for sale. Your contact information is stored in our database and is only used to contact you during the course of your stay with us for sharing the status of your room bookings with us and then after for announcement of our latest deals and news etc. We at A-1 Heights & Hospitality Pvt. Ltd condemn the un authorised reach and misuse and/or discloser of the personal information of the customer and we have strict guidelines and high security features to prevent the same. Any changes in our ‘Privacy Policy’ will be posted here on the website.
SECURE ONLINE PAYMENTS
The visitor on our website please take a note that your name, email address and other personal information submitted on our website may be stored with us and may also appear on the website. Like other platforms our server log files also receives general information such as IP address of the visitor, cookie etc. For the financial transactions by credit card A-1 Heights & Hospitality Pvt. Ltd uses a 3rd party secure payment gateway provided by “Pay u” and the credit card details are ‘not stored’ with A-1 Heights & Hospitality Pvt. Ltd, instead the information is securely stored and encrypted with Visa/MasterCard.
CHILDREN
We do not suggest and allow person/s below 18 year of age to become a member of our website and other websites/social sites etc. By entering to our websites and using our services you confirm and warrant that you are 18 or older.
NO GUARANTEES
A-1 Heights & Hospitality Pvt. Ltd will make all possible efforts to meet with the policies mentioned herein on the website, but we are not in a position to guarantee these standards as there may be factors beyond our control. As a consequence, we disclaim any warranties or representations relating to maintenance or nondisclosure of Data.

REFUND CANCELLATIONS

All cancellations must be intimated to our head office on phone followed by a written confirmation via email or fax. Telephonic cancellation will not be accepted as ‘cancellation request’. Cancellations for the independent/individual room services should be made with a notice of not less than 7-30 days (According to Situation). The cancellation in case of group booking should be made at least 30 days prior to the date of commencement of the stay. For Christmas, New Year, Diwali, Pushkar Fair and other important festivals the normal cancellation policy does not apply and payments for against bookings during such busy period are considered as non-refundable. Please check with our front desk executives at the time of booking for such cancellation policy for special occasions.
Please Note:
i. Amount will be refunded through Electronic Transfer or by the card (Debit/Credit).
ii. Refund of amount will initiate after deducting the applicable cancellation Charges and service charge and both will be settled within 10 days of the day of cancellation request approved by Hotel A-1 Heights & Hospitality Pvt. Ltd.
iii. Booking which is under no Cancellation/ No Refund, guest/client staying or person/entity booked will have to pay the service charge to A-1 Heights & Hospitality Pvt. Ltd.

<h4>Privacy Policy</h4>This privacy policy sets out how we use and protects any information that you give us when you use this website.<br>We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.<br>We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.<br><br><h4>What we collect</h4>We may collect the following information:<br>name and job title<br>contact information including email address<br>demographic information such as postcode, preferences and interests<br><br><h4>What we do with the information we gather</h4>We require this information to understand your needs and provide you with a better service, and for the following reasons:<br>Internal record keeping.<br>We may use the information to improve our products and services.<br>We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided, <h2>to do this you need to opt in for this service.</h2><br>We may contact you by email, phone, or mail.<br>We may use the information to customise the website according to your interests.<br><br><h4>Security</h4>We are committed to ensuring that your information is secure.To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.<br><br><h4>How we use cookies</h4>A cookie is an element of data that a website can send to your browser, which may then store it on your system. We use cookies in some of our pages to store your preferences and record session information. The information that we collect is then used to ensure a more personalized service level for our users. Please be assured though that your credit card number will not be saved for security reasons. You must type the credit card number each time you make a purchase.<br>You can adjust settings on your browser so that you will be notified when you receive a cookie. Please refer to your browser documentation to check if cookies have been enabled on your computer or to request not to receive cookies. As cookies allow you to take advantage of some of the Website's essential features, we recommend that you accept cookies. For instance, if you block or otherwise reject our cookies, you will not be able to book flights or use any products or services on the Website that require you to log-in.<br>This information is treated confidentially and will not be shared with anyone outside of the Company unless otherwise stated in this Privacy Policy. We will only use this information to make informed decisions regarding the purchase of online advertising.<br><br><h4>Links to other websites</h4>Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.<br><br><h4>Controlling your personal information</h4>You may choose to restrict the collection or use of your personal information in the following ways:<br>We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.<br>You may request details of personal information which we hold about you under the Data Protection Act 1998<br>If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.